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Terms of Service

  1. Acceptance of Terms: By accessing or using the Site and Services, you affirm that you are of legal age to enter into these Terms or that you have obtained parental or guardian consent to do so, and you accept and agree to be bound by these Terms.

  2. Account Registration: To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

  3. User Content: You may have the opportunity to submit content, such as images or text, through the Site ("User Content"). You retain ownership of your User Content, but by submitting it, you grant StitchedCase a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of your User Content.

  4. Ordering and Payment: When you place an order through the Site, you agree to provide accurate and complete information, including payment information. You are responsible for all charges incurred under your account.

  5. Shipping and Returns: Details regarding shipping, delivery, and return policies can be found on our Shipping and Returns page. By placing an order, you agree to the terms outlined in these policies.

  6. Intellectual Property: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of StitchedCase and is protected by intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works of any content without the express written consent of StitchedCase.

  7. Termination: StitchedCase reserves the right to terminate or suspend your account and access to the Site and Services at its sole discretion, without prior notice, for any reason, including but not limited to a breach of these Terms.

  8. Disclaimer of Warranties: The Site and Services are provided "as is" and "as available" without any warranties of any kind, whether express or implied. StitchedCase does not warrant that the Site and Services will be uninterrupted, secure, or error-free.

  9. Limitation of Liability: In no event shall StitchedCase be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of the Site or Services.

  10. Changes to Terms: StitchedCase reserves the right to update or modify these Terms at any time without prior notice. The date of the latest update will be indicated at the top of these Terms.

  11. Governing Law: These Terms shall be governed by and construed in accordance with the laws of The United States without regard to its conflict of law principles.

If you have any questions or concerns regarding these Terms, please contact us at StitchedCase@gmail.com

Thank you for choosing StitchedCase!

Return Policy

At StitchedCase, we strive to provide you with high-quality products and exceptional service. This Refund Policy outlines the terms and conditions for refunds, specifically addressing manufacturing defects and shipping damage.

  1. Eligibility for Refund: We accept refund requests only in the following cases:

    • Manufacturing Defects: Refunds will be issued for products with significant defects in materials or workmanship.

    • Shipping Damage: Refunds will be provided for products damaged during the shipping process.

  2. Timeframe for Refund Request: You must notify us of any manufacturing defects or shipping damage within 7 days from the date of delivery. Requests received after this period may not be eligible for a refund.

  3. Submission of Refund Request: To initiate a refund request, please contact our Customer Support team at [support@stitchedcase.com]. Provide your order number, a clear description of the manufacturing defect or shipping damage, and attach relevant photos documenting the issue.

  4. Verification Process: Our team will review your refund request and may request additional information or images for verification purposes. We reserve the right to determine the eligibility of the request based on the provided information.

  5. Refund Options: If your refund request is approved, we will offer one of the following options:

    • Replacement: We will send you a replacement product at no additional cost.

    • Refund: A refund will be issued to the original payment method used for the purchase.

  6. Return of Product: In some cases, we may request the return of the defective product. If applicable, we will provide you with a prepaid shipping label for the return.

  7. Exclusions: This Refund Policy does not cover issues caused by misuse, normal wear and tear, or unauthorized modifications to the product.

  8. Cancellations: Once an order is placed, cancellations are generally not accepted. Please review your order carefully before completing the purchase.

  9. Changes to Refund Policy: StitchedCase reserves the right to update or modify this Refund Policy at any time without prior notice. The date of the latest update will be indicated at the top of this policy.

If you have any questions or concerns regarding our Refund Policy, please contact us at StitchedCase@Gmail.com

Thank you for choosing StitchedCase!

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